Our guest services staff is here to assist you with general inquiries about Navy Pier and nearby attractions.
The guest services desk is located at the front of Navy Pier between Giordano’s and Bubba Gump Shrimp Co. Additional guest services kiosks are located near Jimmy Buffet’s Margaritaville/West Garage Parking Door 1 and near West Garage Parking Door 5.
Guest Service staff can be identified by an aqua blue shirt and blue jeans.
You may speak with a Guest Services staff members during operating hours by calling 1-312-595-PIER (7437). Our hotline number is accessible during operating hours at 1-312-595-5155.